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FAQ
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I have an adventure coming up, will my items make it on time?"We can usually make that happen, but please contact us first. I am a one man show but stock items should ship within 2-3 business days. Custom orders or back-orders can vary depending on lead times. Please give us a shout and we will do our best to make it happen!
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Will you restock items that are sold out?Most often yes! If we will not be restocking the item, we will be sure to make that known. It will say "sold out for the season" or "sold out indefinitely" and eventually the item will be taken off of the site. We create funky and fun designs and typically get a limited run of fabric. That means we can only make so many products, and typially we can't get that fabric back again. If you are a big fan of that particular design and are really bummed it is gone, please send us a message. That gives us a better idea of what styles you are liking and will hlep us release similar ones in the future.
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Will you restock items that are sold out?Most often yes! If we will not be restocking the item, we will be sure to make that known. It will say "sold out for the season" or "sold out indefinitely" and eventually the item will be taken off of the site. We create funky and fun designs and typically get a limited run of fabric. That means we can only make so many products, and typially we can't get that fabric back again. If you are a big fan of that particular design and are really bummed it is gone, please send us a message. That gives us a better idea of what styles you are liking and will hlep us release similar ones in the future.
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Where are your products made?All our products are made in Grand Junction, Colorado in the depths of the Desert Rat Midden located in my home.
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The tracking information says "delivered", but it wasn't!"First: Check with your neighbors. Your mail carriers are busy and overworked and may have accidently put it on the wrong porch. Second: Call your local post office right away. They will know the details of your delivery better than the help line. Third: start a claim HERE. USPS is more likely to reward individual reipients than business senders. You will also have more details of your neighborhood and delivery circumstances that will help your claim along. Fourth: Don't Worry! Let us know and we will figure it out together.
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Do you offer custom designs or colors?I love everyone's ideas and most often they inspire my next creations. However, I am a one man show and depending on my workload I just cannot make them all happen. BUT! I am always interested in hearing your idea! If it's a simple spin off of an item we already create, I charge a minimum $10 fee. If it is a certain fabric that is pricier than what I am currently use it will be reflected in the price. I of course will discuss this with you before you place the order. I sew everything in large batches to save time and keep prices low. I know your idea may be simple but custom orders require me to cut and sew in small batches which increases production time. Thanks for your understanding and your support!
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